Shipping policy
Processing Time: Orders are processed within 3-10 business days. Processing time excludes weekends and holidays.
Shipping Methods & Timeframes:
- Standard Shipping: 3-5 business days in Cairo & Giza
- Standard Shipping: 7-10 business days in other governments
Shipping Costs: Shipping rates are calculated at checkout based on your location and selected shipping method. Free shipping is available on orders over [699].
Geographic Coverage: We ship to [list countries/regions you serve]. International customers may be responsible for customs duties and taxes.
Order Tracking: You'll receive a tracking number via email once your order ships. Track your package using this number on our carrier's website.
Delivery Issues: If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date.
Special Circumstances: During peak seasons or promotional periods, processing and shipping times may be extended. We'll notify you of any delays.
Contact Information: For shipping questions, contact us at info@greleaves.com or 01009144977.